FAQ Frequently Asked Questions on Alternative Brewing

Alternative Brewing has two secure payment Gateways:

  1. Paypal –  The faster, safer way to pay online without sharing financial details, you can also pay with your credit card if you don’t have a PayPal account.

Accepts all major credit cards – Visa, MasterCard and American Express

2. Stipe Secure Card Payment

Accepts all major credit cards – Visa, MasterCard and American Express

All Alternative Brewing orders are dispatched using an Express Shipping Service provided by Australia Post. Orders will receive same day shipping if placed before 12pm Monday-Friday and before 10am on Saturday.

Domestic: (Australia)
Shipping is calculated in cart before checkout for all items however a maximum flat rate shipping of AUD$9.95 applies to all deliveries within Australia.

International:
We offer a worldwide shipping rates calculated on your origin country, this is provided in the cart before checking out.

Delivery ETA in Australia :
1-4 Days Australia Wide
*Rural or remote areas may attract extended delivery times.

International Delivery ETA by Region:
New Zealand: 3-4 Business Days
Asia: 4-10 Business Days
United States & Canada: 7-10 Business Days
Rest of World: 7-14 Business Days

You will receive an email confirmation once your order has been accepted and processed. An invoice will be attached via email and a further confirmation email is sent out when your order has been shipped by our shipping team.

Unfortunately we begin processing your order straight away. This involves a number of steps that may make changing your order not possible. If you wish to change or cancel your order, please email us and we will endeavour to do so. Please keep in mind that this is not always possible due to the speed we aim to pack, send and fulfil your order with.

Alternative Brewing aims to ensure that we offer our customers with the best possible shopping experience. If you are unhappy with your order we offer an easy returns policy.

Alternative Brewing uses the latest technology available to make your browsing and ordering experience safe. All transactions are encrypted between our server and the payment gateway with 2048 Bit SSL certificates.

Sadly our warehouse is closed to the public in Brisbane.

However expect your order to arrive overnight from our warehouse.

Alternative Brewing does ship our great coffee products internationally.
We offer a worldwide shipping rates calculated on your origin country, this is provided in the cart before checking out.

International Delivery ETA by Region:
New Zealand: 3-4 Business Days
Asia: 4-10 Business Days
United States & Canada: 7-10 Business Days
Rest of World: 7-14 Business Days