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In line with the brand’s mission of sustainability and reliability, ROK offers replacement parts for its products so you can make the most of your investment. These original replacement parts were manufactured by the brand itself and will keep your ROK espresso maker functioning like new again.
ROK Base Plate
Secures to the base of your ROK Espresso Maker for stability as you use it. Made with die-cast aluminium like the entire machine.
ROK Replacement Plunger
Like the rest of the espresso maker, the Plunger can show signs of wear and tear over time. This ROK replacement plunger has been redesigned for better support and now features reinforcing corbels in between the upright panel and lower disk.
ROK Filter Basket
A perfect fit for your ROK portafilter. This basket can hold 16-19 grams of ground coffee. Made with stainless steel for durability.
ROK Scoop
Replacement Dosing Scoop / Tamper for the ROK Espresso Maker.
ROK RL Gear
Replacement gears for the manual levers on your ROK espresso maker. Made from durable steel.
ROK Replacement Cylinder
Originally a part of the GC conversion kit, this replacement cylinder (along with other matching parts of the kit) instantly upgrades your ROK espresso maker. Made with composite glass, the kit allows you to exert less force to produce the same pressure. Silicone filter, O ring, and plunger are sold separately.
ROK Spring Clip
The replacement clip for inside the ROK portafilter for holding the filter basket in place.
ROK Bayonet Screw
Replacement Bayonet Screw that fixes the bayonet ring in place.
ROK Bayonet Ring
Replacement ROK Bayonet Ring - sits under the grouphead - allowing the portafilter to lock in to place. This is. the 2021 issue. Made even more rugged.
ROK Base Screw
Replacement screws for keeping the Base of the ROK espresso maker attached to the sides of the brewer, rising to the lever mechanism.
ROK Rubber Feet
Replacement rubber feet for your ROK Espresso Maker. Keep it steady and level when brewing espresso.
ROK Top Bolt
Replacement top bolt on the ROK Espresso Maker, holding the Lever arms together. Made from Durable steel.
ROK Grub Screw
Replacement screws are used on the sidearm levers of the ROK Espresso Maker, holding the RL gears in place.
ROK Double Spout
The ROK double spout is an accessory for your ROK portafilter that lets you split your espresso into two cups. The spout attaches to the underside of your portafilter.
•ALL ROK SPARE PARTS SOLD SEPARATELY.
* Rural and remote areas may attract longer shipping times but we make every effort to ensure we provide the fastest delivery times possible.
* Please note bulky/heavy orders to rural, remote & offshore areas may attract additional delivery fees.
Orders placed before 3pm AEST each day will be dispatched on the same day, Monday to Friday, excluding public holidays and weekends.
Delivery times above are estimates only. Delivery times apply from the date of dispatch, not the date orders are received and refer to business days not calendar days. We make every attempt to ensure all deliveries arrive within the estimated time frames above however sometimes events occur that are out of our control. If your order is more than 2 business days late based on the above guidelines please contact us and provide your name, order number and date of order.
International Shipping Terms and Conditions – Customs & Duty Charges
International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Alternative Brewing cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and Alternative Brewing will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees.
Authority to Leave Terms and Conditions
By ticking the Authority to Leave box at the checkout page on the website when placing an order, Alternative Brewing’s agent/delivery partner will leave your parcel at your unattended premises in accordance with your instructions.
By providing Authority to Leave you agree that the parcel is deemed to have been received when left at your premises.
Alternative Brewing, and its agents/delivery partners associated with the delivery of your parcel, do not accept responsibility for any loss or damage that may result from you providing Authority to Leave for your delivery. You agree to release Alternative Brewing from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of your election to choose Authority to Leave for your delivery.
If you do not provide Alternative Brewing Authority to Leave for your delivery, you will have to be at your premises in order for the delivery to occur.
Freight Protection
We strive to ensure that your delivery arrives safely to you, but we understand that sometimes accidents happen outside of our control.
By selecting Alternative Brewing's Freight Protection you will receive a priority customer support and priority replacement of your product if it arrives damaged. You will be able to add this option to your order in checkout.
What does Freight Protection offer?
1 - Priority Customer Service – as soon as you contact our team to submit your Freight Protection claim, you will be placed into a priority queue to ensure your claim is processed as quickly as possible.
2 - Advanced Shipping – to minimise downtime without your product, once we have assessed your claim we will ship a replacement to you before we have received the damaged goods back.
Making a Freight Protection Claim
- To assess your claim, you will be required to provide photo and/or video evidence of the damaged product.
- All Freight Protections claims must be made within 3 business days of receiving your product.
- Freight Protection does not apply to damaged packaging and only applies to the product itself.